How much is inefficiency actually costing you?
Just because you don't get invoiced for wasted time, doesn't mean it isn't costing you money.
Choose at least 3 repetitive tasks in your business. eg entering data from one system to another, generating quotes, turning a quote into a job & re-entering the data, onboarding a new customer, managing appointments, following up sales prospects.
Enter the number of times this task is performed each week and how long it takes each time.
Determine who in the business needs to perform these tasks and enter their equivalent hourly rate.
Figure out the cost of inefficiency and take the first step to improving your bottom line.